Privacy Policy

1. Introduction

At Doggo Eats, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Please read this Privacy Policy carefully. By accessing or using the Doggo Eats app, you acknowledge that you have read, understood, and agree to be bound by all terms outlined in this Privacy Policy.

2. Information We Collect

2.1 Personal Data

We may collect information that you voluntarily provide when using our app, including but not limited to:

• Your name and profile information
• Information about your dog(s), including breed, age, and weight
• Photos you take using the food scanning feature
• Food scan history and catalog searches
• Questions and conversations with the AI Coach

2.2 Usage Data

We may also collect information that your device sends whenever you use our app, including:

• Device type and mobile operating system
• App features you use and time spent in the app
• Food items you scan
• Diagnostic data in case of app crashes

3. Analytics and AI Processing

We use industry-standard analytics tools to help us improve our app and services. These tools collect anonymous usage data that helps us understand how users interact with our app.

We utilize Large Language Models (LLMs) to power food scanning, food catalog search, and AI Coach interactions. When any of these features process your data, the following applies:

• Relevant data (food item details, catalog search queries, or AI Coach questions) is temporarily sent to our LLM service providers for analysis
• No personally identifiable information is attached to these requests
• Results are returned and stored securely in your account
• We follow standard security practices for all data transmission

Our use of these technologies follows industry best practices for privacy and security. We do not use this information to identify individual users or build profiles of user behavior beyond what is necessary to provide the Service.

4. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our app features
• Process and complete food safety scans
• Send you notifications about potentially dangerous foods for your dog
• Respond to your comments, questions, and requests
• Monitor app usage patterns for improving user experience
• Develop new features and functionality

5. Data Storage and Privacy

Doggo Eats is designed with your privacy in mind:

• Secure Cloud Storage: Your profile, dog information, and scan history are stored securely on our servers
• No Data Selling: We do not sell or rent your personal information to third parties under any circumstances
• Anonymous AI Processing: When we process food or Coach queries through our LLMs, no personally identifiable information is attached to those requests
• Account Deletion: You can delete your account at any time through app settings — all associated data is permanently and irreversibly deleted

Because your data is stored in your account, it persists across devices and app reinstalls. Deleting the app does not delete your account or data — you must request account deletion through app settings.

6. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share anonymous, aggregated usage data in the following situations:

• With service providers who help us analyze app usage and performance
• With AI service providers to process food safety information
• To comply with legal obligations
• To protect our rights, privacy, safety, or property
• In connection with a business transaction such as a merger or acquisition

7. Data Security

We implement appropriate technical and organizational measures to protect the security of any information we process. However, please understand that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing and updating your personal information (available through app settings)
• Deleting your account and all associated data (through app settings — deletion is permanent)
• Opting out of certain data collection or processing
• Restricting certain types of processing

To exercise any of these rights, use the app settings or contact us directly.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us.